Bitty & Beau's Coffee

Mary Palacios

5 months ago

I absolutely love this place the coffee is perfect every time and the cute girl up front always makes my day ! She is adorable ! I 100% recommend this place I love it !!!

Steve Lozano

9 months ago

f you're looking for a truly special coffee shop experience, you absolutely have to visit Bitty & Beau's Coffee in San Marcos, Jacksonville. Stepping inside, you're immediately welcomed into a warm and vibrant atmosphere that's as unique as the coffee they serve. The coffee itself was nothing short of awesome. My dirty chai was perfectly crafted, with a rich, smooth flavor that was expertly balanced. It was one of those rare moments where the coffee was so good, you wanted to savor every single sip. Beyond the delicious drinks, the customer service was truly amazing. Every person we interacted with was so kind, attentive, and genuinely happy to be there. In the rush of daily life, it's rare to find a place that makes you feel so present and at ease. The team at Bitty & Beau's has a way of making you feel completely seen and valued, and it was a grounding experience that went far beyond a simple coffee run. What makes this place even more remarkable is its mission. Bitty & Beau's is a business that's centered around a powerful purpose—it's a place where people with disabilities are valued and given the opportunity for meaningful work. Seeing the joy and confidence of the employees made my heart full, and it's a shining example of how a business can be both successful and profoundly good for the community. I can't recommend this coffee shop enough.

Brandee Kirkman

5 months ago

Loved the coffee and Loved the friendliness of the staff! Thank you for your inclusive atmosphere and for the delicious drink!

Nikki Grimm

6 months ago

Very cute coffee shop with an awesome mission. Friendly staff. Good drinks. Peppermint Bark, Gingerbread and a kids hot chocolate. There is a Starbucks across the street, don't go there! Go to this local place!!

Jenn Pacilio

11 months ago

We had a great first visit! Michael, Jake and Alison answered all our questions and gave us recommendations as well!! Service was excellent, efficient and fast! Loved chit chatting with the crew! We will definitely be back! Next time I’ll definitely get two cinnamon rolls!! I’ll be dreaming of them tonight!! Y'all seriously need to check them out!!

Edward McGraw

3 months ago

What can I say that hasn’t already been said about this gem of a coffee shop in San Marco, one of our favorite neighborhoods in Jax? We opted for Bitty & Beau’s over the Starbucks across the street and were so glad we did. Delicious coffees, very reasonably priced, wonderful staff, both special needs and non. Great atmosphere, and certainly a great story behind its genesis and mission. Plenty of merch as well, quite pricey, but perhaps it contributes directly to their cause. Will visit again soon.

Faith Tubalado

9 months ago

Loved my black Americano - smooth! My daughter loved her match and the little one enjoyed the hot chocolate. The atmosphere is welcoming and relaxing. Great meeting place. If you are in San Marco stop by!

Briana Spencer

6 months ago

Me and my boyfriend came here because we both love coffee and smoothies. But we weren’t prepared for th amazing atmosphere that came with it. We actually had another customer pay for our food because we didn’t know it was cashless. But everything about this place is every bit of amazing.

luli y gasti

4 months ago

I stopped by Bitty & Beau’s in San Marco today, and what I expected to be a quick coffee run turned into one of the most uplifting experiences I’ve had in a long time. The chai tea latte was absolutely delicious—smooth, perfectly balanced, and made with so much care. But honestly, the coffee is just the beautiful bonus. This place is so much more. It’s a human rights movement disguised as a coffee shop, and you feel that the moment you walk in. The team members—individuals with intellectual and developmental disabilities—are genuinely proud, warm, and incredibly skilled at what they do. Their smiles, enthusiasm, and attention to detail made my visit feel special and seen. Watching them work with such joy and competence is a powerful reminder of how much talent and heart gets overlooked in our world. The founders’ mission—to change the way people see other people, one cup at a time—shines through everything here. In a society where over 80% of people with disabilities face unemployment, Bitty & Beau’s is creating real opportunity, dignity, and belonging. It’s not charity; it’s smart, inclusive business that lifts everyone up. If you’re in Jacksonville (or anywhere near a location), come for the exceptional coffee, stay for the even better humanity. My heart is full, and I’ll be back often—not just for the drinks, but to support this incredible movement. Thank you, Bitty & Beau’s team—you’re making the world brighter, one welcoming smile and perfect pour at a time. 💙 Highly recommend. Go see for yourself.

Terry Bowler

4 months ago

While visiting Florida, my sister insisted that we make a stop at Bitty & Beau’s Coffee—and I’m very glad we did. It was actually in the opposite direction of our travel plans, but we made the detour anyway. We only intended to grab a quick coffee to go, but before leaving we took time to look around and learn more about the story behind this incredible place. Bitty & Beau’s was founded by Amy and Ben Wright, parents of four children—Lillie, Emma Grace, Beau, and Bitty. Lillie has autism, and Bitty and Beau have Down syndrome. After learning that more than 80% of people with intellectual and developmental disabilities are unemployed nationwide, the Wrights created a coffee shop where people with disabilities are valued and given meaningful employment. The original location opened in Wilmington, NC in 2016, and the mission has continued to grow. The coffee was very good, but what truly makes this place special is the atmosphere. You immediately feel the warmth, pride, and purpose the moment you walk in. This visit really hit home for me. This would have been an incredible place for my brother to work, had circumstances been different. If I lived near a Bitty & Beau’s, it would absolutely be a regular stop—not just for the coffee, but for everything it represents. Highly recommend stopping in if you have the chance.